About 97% of workers don’t wish to get back to their on-premises work or office work environment, especially during the ongoing pandemic. Around 61% of these employees prefer remote work as opposed to the traditional way of working. As such, companies and businesses need to get to the drawing board to come up with the most effective enterprise communication solutions.
So, if you are an entrepreneur, this is the time to streamline communication services within your company. To achieve this feat, you need to look beyond the usual messaging, face-to-face interaction, or screen sharing to implement enterprise communication solutions in your thriving business.
Therefore, you should shift your attention to the current cutting-edge communication technology and modern communication tools to enhance enterprise communications. Below are the top six business communication solutions that you need to consider in your company.
1. Digital Signage Solution
Digital Signage is one of the most effective communication solutions for your company. Typically, digital signage is a form of visually attractive and dynamic communication solution for your business needs.
Large flat-panel display screens, video walls, and digital LED billboards are featured in this enterprise communication solution. In this case, you may use this type of platform to leverage images, texts, videos, numbers and an array of dynamically updatable content/information for real-time communication.
Digital signage is usually one of the well-known forms of communication that inform, entertain, communicate, and educate students, employees, guests, and customers. This communication platform increases sales, modernizes your business infrastructure, cuts down business running costs, and reduces perceived wait times significantly.
2. Cloud Communications Solution
According to Gartner’s recent report, about 90% of information technology (IT) executives are gradually phasing out on-premises communications infrastructures such as messaging and telephony services. This drastic change in the telecom system comes in the wake of rapidly changing business needs from one enterprise to another.
Companies and businesses working across different time zones and multiple geographic locations have also contributed to a shift in business communications. Plus, the steady rise in mobile devices and remote work have also necessitated migration to cloud communications. In this sense, consider adopting cloud-based enterprise communication systems (cloud services) to enhance communication within your company.
3. Unified Communications as a Service or UCaaS Solution
UCaaS is simply an enterprise communication solution where communication is streamlined through cloud delivery. This communication platform allows your organization to be more flexible with expenditures and resources.
Also, UCaaS allows your company to unify all its communications tools such as SMS, videos, instant messaging, voice over internet protocol (VoIP), sip trunking by service providers, and chat in a mobile way.
Real-time communication solutions such as Skype, Zoom, and Webinar belong to this category. Normally, Unified Communications as a Service is hosted in the cloud. This means organizations like yours need to pay ongoing fees in order to enjoy their services to their maximum.
4. Communication APIs Solution
You may improve communication within your organization by specifically enhancing your communication software systems. The best way to achieve this goal is to use an application programming interface or API.
API will help you add communication channels to your existing software. This means that you will have to develop computer code that connects up two different communication pieces of software to be used as one unit. For instance, you may use this mobile app to send chat messages between one platform and offline users to make your company’s workflow smooth and efficient.
5. Video Conferencing Solution
Video conferencing is one of the top enterprise communication solutions that you need to promote your business. You may as well need this communication tool to improve customer experience in your organization. This communication platform comes in handy to keep companies and businesses connected whenever in-person meetings become impossible.
Unlike contact centers, phone systems, private branch exchange (PBX), business phones, or data centers, video conferencing brings these benefits to your organization:
- Promotes face-to-face meetings through high-definition videos in order to eliminate unnecessary travel to physically meet your remote workers
- Cuts down travel cost significantly
- Establishes a personal connection between business partners and customers
- Improves internal communication among your employees and between offices
Overall, video conferencing promotes and enhances the user experience to make enterprise communication effective.
6.” Virtual” Fax Solution
Even though fax may sound a little bit antiquated, it is still a rudimentary telecommunication part of workflow across many organizations. Mostly, this enterprise communication platform is used in the healthcare sector.
Virtual fax allows you to carry out these tasks:
- Receive or manage faxes via the email and web
- Transmit faxes directly from your Windows-based personal computer
- Dial your organization’s WebFax number from your fax machine
The Bottom Line
Finding the most appropriate enterprise communication solutions for your organization can be a daunting task if you do not know where to start. Your choice of enterprise communication solution platforms should aim at fixing your organization’s communication problems. Luckily for you, we have narrowed down everything to the above six solutions to help you get started.