CPQ software, or configure, price, quote software, is a tool available on the market that can help businesses increase their efficiency while developing stronger client relationships. It has been specifically designed to help businesses of all sizes. With this in mind, it is no surprise that CPQ is such a popular product when it comes to innovative software designed for boosting sales.
However, before diving in and choosing from the long list of CPQ Software Vendors, it is important to learn more about what this software does and the potential benefits it offers. Keep reading to learn what these are.
Originally, CPQ software was created to help a business work smarter rather than harder. Thanks to an automated system and intuitive design, a sales team will easily and quickly learn the CPQ interface.
This is going to result in huge savings regarding money and time, which are two essential parts that go into building and growing a business.
Mistakes happen all the time. However, most business owners agree it would be best if they never occurred, especially when the mistakes directly impact the business. It has been estimated that businesses today lose over $75 billion a year because of poor customer service, which includes mistakes.
To help ensure this does not happen, the right CPQ software needs to be used. This is going to reduce a business’s error rate significantly, from organizing deals to coming up with final quotes. The automation function also means errors are avoidable before they occur. This leaves a happy sales staff along with satisfied customers.
Customized Services and Quotes
There is nothing that is going to annoy and frustrate customers more than if they are treated like a number. In fact, approximately 84% of people who responded to a recent survey stated that personalized service is now essential to retain their loyalty.
When a business implements CPQ software, it is possible to provide clients with a bespoke quote. This ensures it is relevant to the service that is being provided.
When an automated quote process is implemented by a business, CPQ lets businesses produce much more accurate contracts for customers, quickly. This is going to help eliminate the possibility that a customer falls away at the last minute because of cumbersome, confusing, or slow contract procedures.
However, this offers another benefit, too. It allows the sales team to help more clients, which results in more closings, and a much better-looking bottom line for a business.
Enhanced Visibility Business-Wide
For business owners and managers, trying to oversee every aspect of the business is virtually impossible. However, when CPQ is used, it is possible to have a bird’s eye view of all the changes, sales, and statistics with just the click of a button. This is going to help business owners keep a finger on the pulse of their business.
When it comes to CPQ software, there is no question it has a lot to offer. Be sure to keep this in mind and ensure that the benefits mentioned above are seen by implementing the right software from the right vendor. In the long run, this will pay off and provide the desired results for the business that implements the software solutions.