If you are looking for a way to lower the costs related to your phone system, consider moving to VoIP or Voice over Internet Protocol. This service relies on the internet to manage your phone calls rather than the analog phone services that use old hardware and infrastructure. This technology lets you make internal and external calls, while still helping businesses save money.
1. Reduced Long-Distance Expenses
Traditional phone lines come with expensive long-distance phone call expenses. When you turn to VoIP, you rely on SIP trunks to send calls through the internet without additional costs. All you need is internet service, and you can contact anyone in the world with VOIP resulting in minimal long-distance costs if you are charged any at all.
2. Teleconferences and Video Chatting Included
Most VoIP providers provide additional benefits for their customers. Rather than paying extra for videoconferencing or other meeting apps, look for a VoIP service. If they don’t offer teleconferencing services for free, they will bundle an affordable option into your monthly payment. With teleconferencing services, you won’t have to worry about confusing email threads because you can get the team together in a convenient and affordable call.
3. Convenient and Affordable Answering Services
Companies that rely on traditional analog phone services usually need an outside answering service to catch the calls they miss. Rather than paying extra for those services or missing phone calls altogether, VoIP can manage them all. When you invest in VoIP services, you can arrange to have your business phone calls transferred to your mobile phone. You can also receive a text message when you miss a call.
Investing in VoIP not only saves you money on answer service expenses but also helps you manage your calls. When you miss a call, you could miss an opportunity to gain a customer, so you could make more money using VoIP. Consider the math regarding customer acquisitions, and you’ll quickly see the value of having a high-quality, affordable phone system. Each customer has value, and many make contact over the phone. Your phone system is a beneficial tool that adds to your bottom line.
4. Grow Productivity
With VoIP phone systems, you won’t have to worry about employees and customers playing phone tag. Instead, they can use digital services to send texts, email transcriptions, and voicemails to email so they can send messages when needed. Time is money, and time wasted playing phone tag is money wasted.
5. Customize Your Phone Service
Traditional telephone providers offer some additional services, but always at an added cost. Many VoIP customization options have minimal fees or no fees at all. A benefit of using VoIP services helps your employees maintain their privacy. If they make business calls from their mobile phones, they can arrange to have the business phone show up in their client’s caller ID service.
It’s easy to add more services because the VoIP provider does not have to visit your business to add them, so you won’t need to have IT professionals and phone technicians visit your office.