There are many customizations tools available for Salesforce and myTrailhead is one among the five such tools announced at Dreamforce 2017, which is considered to a natural evolution of the existing Trailhead, which was Salesforce’s online platform for learning. It is expected that the global Salesforce economy may cover up about 3.3 million job opportunities by the year 2022, it is sure that learning it should be given a prime focus now itself.
In light of this, myTrailhead is developed for the Trailhead Community with about 4 million badges already, and about 15 million who completed the challenges under it can grow at a fast pace by making learning easier for each member. As like how Salesforce can be customized for the needs of different organizations, learning it can also be tailor-made with myTrailhead.
About myTrailhead and who is it for?
In order to modernize the conventional corporate learning techniques which are not competent enough to meet up the changing technology challenges, Salesforce DX now created continuously and integrated learning platform which is very easy to customize and use. That’s easy to customize. Unlike many thinks of it, myTrailhead is not another LMS (Learning Management System), but it can effectively complement the LMS platforms various companies already use. Functions of this platform are aimed to expand perennially after the launch, but can primarily be handy for the:
- Salespeople using the Sales Cloud
- Service agents on Service Cloud
- New recruits who are into onboarding.
If you are tired of the age-old approach of going through the FAQs, static manuals, and slide decks, then it is time to look for something new and innovative, which is myTrailhead.
Quick benefits of myTrailhead are:
- Learning using myTrailhead is fun
- myTrailhead is fully customizable
- It empowers the employees with futuristic skills
- Enterprises can create and brand your unique learning content
- Gamify the learning process with badges and points to earn
- Share the guided paths
- Build and share a custom path for the learning journeys
- Track and motivate
- Inspire the users to reach the goals by completing assignments and leaderboards.
- Rate, review, and reward.
- Get real-time feedback.
- Get recognized on the demonstrated skills.
- Empower the employees.
- Make employees skillful with on-demand learning.
- Help progress in careers and make each one more productive.
- Level up the skills at various stages and earn super-badges and credentials by completing complex real-world challenges.
- Get along with millions of Trailblazers across the globe to learn together and inspire each other.
- Get answers, share ideas, and collaborate with the Trailblazer community.
- Network with peer groups in your industry, domain, locality to discover more opportunities.
Difference between Trailhead and myTrailhead
Trailhead was launched in 2014, which was a free gamified platform for learning online, which at that time, revolutionized the conventional process of learning with Salesforce. While still maintaining the Trailhead to the core, MyTrailhead can be considered as an upgrade, which offers the organizations to customize and personalize their learning environment with their own branding and content. On top of all these, as Flosum.com points out, myTrailhead will also enable the users to gain the needed skills quickly by ensuring specific exclusively to the employer.
If Trailhead was focused towards making learning a fun activity, myTrailhead focuses on making the corporate learning much more engaging by combining various time-tested features and the old ones getting revamped for the needs of today. The trial marker is another set-up tool which can facilitate the organizations to brand their learning content. Developing content by customizing existing Trailhead content will help facilitate enabling a reliable customer service and onboarding.
Another feature on Trailhead is of getting an overview of the top skills and technology/process expertise of each individual employee by checking the badges earned and the skills gained. This is a place the excellent gamification approach of myTrailhead becomes distinct as the ranks and rewards offered are used to motivate the learners to go further which will naturally help enhance their career with more knowledge and skills. These myTrailhead elements will also come in to help when the HR team needs to identify whether an employee is eligible for a certain task or not.
Trail Mixer is another tool which complements the Trail Maker as it enables the companies to use the modules and super badges to create a very personalized learning path for each individual to learn and move own at his or her own pace. The platform can be fully customized for various hierarchical roles and different learning needs of the employees.
This is the exact reason why the Trail Mixer is created and integrated into myTrailhead. Say, for example, the sales reps will know how to log the opportunities and different tasks, how to create different reports and how to have a clear view of the sales cycle. With Trail Mixer, all the employees involved will have accessed to comprehensive tools to ensure their best outputs.
Trail Tracker is another feature which helps to complete the ranks and points as outlined by the Trailhead profiles with interactive quizzes and challenges which are aimed to assess the employee skills. Using Trail Tracker effectively, the supervisors will be able to assess the progress and given feedback to the individuals based on their real-time performance from the same myTrailhead platform itself.
Another unique tool is Trail Checker, which is the notion of acknowledgment by Salesforce which aids in continuous motivation to the teams and the boost which the managers always require to assess the progress of the learning assignments. Each milestone reached by earning certain badges will be outlined at the leaderboards which will help differentiate the skills and abilities of different employees who are competing in the same role.
The initial release of myTrailhead is available for the users from the second half of 2018, but it seems to require more upgrades also which will be coming up down the line. The languages supported are English, German, French, Japanese, Brazilian Portuguese, Mexican Spanish, etc. You may go through myTrailhead guides to understand other various features also, which will make training administration much easier and user-friendly, and convert the overall learning experience more fun than a burden.