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Critical Questions to Ask When Choosing a Website Designer

by Tom Fogden
January 30, 2021 - Updated on August 23, 2021
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Choosing a Website Designer
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Having a website is necessary for any business to thrive and accomplish its goals. Potential customers go to your website first when looking for information about your business in Australia. It is important to consider a few crucial factors before hiring a website designer because your website design will significantly impact your business.

Ensure that person is an expert in website development before choosing them for your project. The person should clearly understand what it takes to design a website. Here are several critical factors to consider before settling for a website designer.

  1. Does the website designer have a portfolio? 

The company’s portfolio is the first item to ask for when meeting with a potential website designer. A website is the first impression customers have of your business. If items are all over the place and disorganized, it will portray your business negatively. Scrutinize your potential designer thoroughly by asking for finished or ongoing projects. A company’s portfolio will help you get a general idea of whether they can deliver or not. If the website designer doesn’t have a portfolio, it makes it hard to know the skills you are looking for.

  1. Does the website designer have a support system? 

Website development is not a one-time solution. After developing a website and it goes live, ongoing support is critical to attaining your business goals. A reputable website designer will offer the client a solid warranty if a technical problem occurs after the website goes live.

An ongoing support system is good for communication and ensures that technical issues are taken care of quickly. A reliable designer will respond to you swiftly when you are having problems with:

  • Your hosting
  • Your email
  • Website functions
  • Content management
  • Domain management

If your potential website designer offers ongoing support, discuss whether the support comes with the price package, or you will have to chip in. This information is crucial because it will help you avoid future problems.

  1. Is the website designer transparent? 

Lack of transparency, no matter how little it is, will affect your relationship. It may even lead to future conflicts between you and the developer. It doesn’t matter how good the website designer is. As long as they aren’t straightforward on cost, project delivery time, and efficiency, look for an alternative developer.

Every crucial item to do with the website development should be laid down clearly before the project begins. If you don’t understand a piece of information, it’s beneficial to ask the designer for clarification. Lack of transparency makes it hard for the designer to account for mistakes and false promises made after the website development starts.

  1. Have I thoroughly researched the designer’s client base?

Ensure that your client base is in tune with what the website designer offers. You can do this by thoroughly researching past projects done by the designer. If the designer shows you his success story, ensure it is the most recent. Remember, a website design that appealed 10 years ago will not have the same effects now.

These are the top four questions to ask before choosing a website designer. It’s your turn to use them and get the best value for your money and time.

Tom Fogden

Tom Fogden

Tom Fogden is a writer for Twollow with a range of experience in the world of tech publishing. Tom covers everything from cybersecurity, to social media and website builders when he's not reviewing the latest phones, gadgets, or occasionally even technology books.

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